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All flow ropes are guaranteed for life. Simple as that. Should your flow rope break, snaps, or falls apart you will be covered with a free replacement.

*Terms and Condition - Lifetime guarantee applies for flow ropes only. Products tampered with will not apply. Exclusions may apply on a case by case basis. Shipping and handling not included.

To receive a replacement, simply email info@slushropes.com

If your order is simply not what you expected, Slushropes will take it back! Easy as that. Read down below for items that do not qualify for returns.

RETURN POLICY (30 DAYS)​

1. "LOVE IT OR LEAVE IT" GUARANTEE  - If you don't love it, simply return it unused. No questions asked.
2. Customer is responsible for shipping back the order. A refund or replacement will be issued once the return has been received. Simply email info@slushropes.com for instructions.
3. Shipping is not included in the refund provided and the buyer is responsible for shipping back the unused merchandise. For example, if you paid $10.00 for shipping and your total was $75.00, you will receive $65.00 in refund. In addition, the cost to ship back to SLUSHROPES.COM will not be included in your refund.
4. "Slushropes.com" is not responsible for any returning merchandise lost or damaged while in transit. Make sure to pack your return in a box with the shipping label and opt in for signature confirmation!
5. A refund confirmation receipt will be emailed to you upon receiving your return! The refund will be made via your method of payment only.
6. If your merchandise is defective, simply email us at info@slushropes.com with your order information and include photos. A return label will be provided to you by SLUSHROPES.COM . Customer shall not pay for any additional cost to receive replacement.

EXCHANGE POLICY 

1. Want a different color? Want something else? I'll be happy to exchange any unused merchandise within 30 days of your purchase, no questions asked. 
2. The "LOVE IT OR LEAVE IT" GUARANTEE APPLIES!
3. Customer is responsible for shipping back the order. A  replacement will be issued once the return has been received. Simply email info@slushropes.com for instructions.
4. "Slushropes.com" is not responsible for any returning merchandise lost or damaged while in transit. Make sure to pack your return in a box with the shipping label and opt in for signature confirmation!

FINAL SALE

• Mystery Boxes
• Custom Ropes (in length)
• B Grade (Cosmetic defects, slightly used, etc.)
• All products are 100% guaranteed to be fully functional.

"I want to start my jump rope/rope flow journey but I don't know where to start. Can you help me?"
-Yes! Rope recommendations and fittings are ALWAYS free. Simply send an email to info@slushropes.com with the subject: "Rope Recommendation" to receive a full fitting. Include as many details about yourself and your goals that you are comfortable sharing.

"What is rope flow?"
-Rope flow is a movement practice systemized to increase our body's mobility. In simpler terms, rope flow allows us to move our body better in 3d movement.

"Can you explain rope flow like I'm 5 years old?"

-Rope flow is like jump ropes but for your shoulders, arms, and brain! It is a really fun activity that most times will feel like play. When you learn to flow, you will feel very flexible and upbeat every time you use it! Be careful though! It's highly addictive! It keeps you young!

"Do you ship to my country?"

-Slushropes ships worldwide.

"How can I save on international shipping?"

-The best way to cut down the cost of international shipping is to get in touch with your local flowmies, friends, or family who would be interested in splitting an order with you! Most international customers purchase this way.

"Will there be a customs fee for my international order?"

-Each country has its own laws, rules, and jurisdictions. Slushropes.com is not responsible for any customs fee related to your order.

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• Made for YOU, not THEM.
• Slushropes is proud to offer customization services for flow ropes. This free-of-charge service is tailored for those who have a specific length in mind.
• Customization Service = Custom Lengths
• Lengths will only go in half feet increments. For example: "7 ft, 7.5 ft, 8 ft, etc."
• This is a free service. However, it may require an additional 5-8 business days to process your order. Don't worry, the best things in life are worth waiting for.
• Need it sooner? Rush services are available.
• All custom orders are final sale. Customers are highly encouraged to email info@slushropes.com first for a full rope fitting before purchase.
• Learn more here

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