Warranty | Lifetime Guarantee

Warranty

All other products sold via www.slushropes.com carry a 90 day warranty from Date of Purchase.

Products with a 90 Day Warranty include Jump Ropes, Merch, Equipment, Etc.

  1. Repairs or Replacements: If the product covered by the warranty experiences defects or malfunctions within the 90-day period, Slushropes will offer to repair or replace the item. If the product in claims is no longer in stock and a comparable model is unavailable, a store credit will be issued to the purchaser.

  2. Coverage: Everything sold via www.slushropes.com that isn't a flow rope.The warranty covers defects in materials or workmanship but exclude damage due to misuse, accidents, or unauthorized modifications.

  3. Duration: The warranty is in effect for 90 days from the date of purchase or service completion. 

  4. Warranty Transferability: The 90 Day Warranty is non-transferrable. You must be the original purchaser.

  5. Limitations: Normal wear and tear is not covered in the 90 Day Warranty. If the replacement product is no longer available, a similar model will be provided.

In order to claim warranty, simply email info@slushropes.com with (a) 2-3 photos of the rope, (b) name, and (c) order number.

*Terms and Condition - Slushrope's 90 Day Warranty applies towards all products that are not flow ropes. Products tampered with will not apply. Exclusions may apply on a case by case basis. Shipping and handling not included.

Lifetime Guarantee

ALL FLOW ROPES ARE GUARANTEED FOR LIFE. Simple as that.

Should your flow rope break, snaps, or falls apart you will be covered with a free replacement. The customer is responsible for shipping and handling.

In order to claim warranty, simply email info@slushropes.com with (a) 2-3 photos of the rope, (b) name, and (c) order number.

*Terms and Condition - Slushrope's Lifetime Guarantee applies for flow ropes only. Products tampered with will not apply. Exclusions may apply on a case by case basis. Shipping and handling not included.

FAQ's:

Q: "What products have the Lifetime Guarantee?"

A: All flow ropes, including B stock flow ropes, carry a Lifetime Guarantee.

Q: "I cut my rope to make it shorter. Can I claim it under the Lifetime Guarantee?"

A: If you rope has been tampered with, the Lifetime Guarantee will no longer apply.

Q: "What constitutes as "tampering" with the rope?"

A: Adding a knot (or more) to shorten your rope isn't tampering with your rope. However, if you decide that you want to cut the rope, change the handles, remove from or add to the rope then it is considered tampering with the rope (but not limited to). By doing so, you are waiving your rope's Lifetime Guarantee.

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