All flow ropes are guaranteed for life. Simple as that. Should your flow rope break, snaps, or falls apart you will be covered with a free replacement.

*Terms and Condition - Lifetime guarantee applies for flow ropes only. Products tampered with will not apply. Exclusions may apply on a case by case basis. Shipping and handling not included.

To receive a replacement, simply email info@slushropes.com

If your order is simply not what you expected, Slushropes will take it back! Easy as that. Read down below for items that do not qualify for returns.

RETURN POLICY (30 DAYS)​

1. "LOVE IT OR LEAVE IT" GUARANTEE  - If you don't love it, simply return it unused. No questions asked.
2. Customer is responsible for shipping back the order. A refund or replacement will be issued once the return has been received. Simply email info@slushropes.com for instructions.
3. Shipping is not included in the refund provided and the buyer is responsible for shipping back the unused merchandise. For example, if you paid $10.00 for shipping and your total was $75.00, you will receive $65.00 in refund. In addition, the cost to ship back to SLUSHROPES.COM will not be included in your refund.
4. "Slushropes.com" is not responsible for any returning merchandise lost or damaged while in transit. Make sure to pack your return in a box with the shipping label and opt in for signature confirmation!
5. A refund confirmation receipt will be emailed to you upon receiving your return! The refund will be made via your method of payment only.
6. If your merchandise is defective, simply email us at info@slushropes.com with your order information and include photos. A return label will be provided to you by SLUSHROPES.COM . Customer shall not pay for any additional cost to receive replacement.

EXCHANGE POLICY 

1. Want a different color? Want something else? I'll be happy to exchange any unused merchandise within 30 days of your purchase, no questions asked. 
2. The "LOVE IT OR LEAVE IT" GUARANTEE APPLIES!
3. Customer is responsible for shipping back the order. A  replacement will be issued once the return has been received. Simply email info@slushropes.com for instructions.
4. "Slushropes.com" is not responsible for any returning merchandise lost or damaged while in transit. Make sure to pack your return in a box with the shipping label and opt in for signature confirmation!

FINAL SALE

• Mystery Boxes
• Custom Ropes (in length)
• B Grade (Cosmetic defects, slightly used, etc.)
• All products are 100% guaranteed to be fully functional.

Let's remove the guess work when it comes to taking care of your flow ropes. 

Gear pre and post care shouldn't have to be complicated which is why I've created this this comprehensive guide on Youtube, unlike any other on the internet! In this video, you will find many helpful tips wherever your flow rope is on the spectrum of its life cycle!

The video goes much more in depth as it covers how to take care, maintain, and repair your flow ropes.

However, if you are new or want a quick scan for tips I've consolidated this 40 minute video down to a few paragraphs tailored for beginners.

Setting Expectations:

• Your flow ropes are considered consumables. The more you use it, the more you consume it. 
• Your flow ropes are made with countless of synthetic fibers. This is important to remember. 
• Friction contributes to "wear and tear" - exposing the synthetic fibers to abrasion. (Think of the part of the rope that hits the ground over and over again.)
• Wear and tear is part of its life cycle. It is normal.
• Flow ropes are not always made with the same material.  This means they will NOT show wear and tear the same way, or the same speed. Where and how often you use it are also contributors.

Easy Tips To Take Care Of Your Flow Rope

Disclaimer: These tips are simply recommendations, tailored for those who want to prolong the life of their gear. 

• Keep It Dry - As much as possible, try to avoid getting it wet. When flow ropes get wet, they are exposed to rope shrinkage. When not properly dried, it is exposed to mildew and/or mold build up.
• Surface Matters - Harsher surfaces will lead to more "wear and tear". Smoother surfaces will lead to less "wear and tear". Use a yoga mat, puzzle mat, or smoother surface to avoid harsh abrasion if desired.
• Proper Storage - Storing your flow rope in a rope bag or a Slush Hook is to your benefit.
• Remove Added Knots After Each Use - A great way to practice after care. By doing so, you can avoid a knot permanently getting stuck on your rope and deforming the shape of the rope. Important: this happens OVER TIME. Not overnight. 

Common Practices:

• YES, people still flow at the beach or by the water regardless of the recommendation stated above. Your flow rope, ultimately, will be just fine :)
• YES, people still flow on harsh surfaces and their flow ropes are just fine. Flowing on harsh surfaces speeds up the wear and tear. That's all ! If you don't mind seeing "love marks" on your rope, feel free to use it as you please :) 
• YES, people actually own multiple ropes for multiple environments! It is common for experienced athletes and flow artists to have an indoor, outdoor, and "beater" rope. By having a dedicated rope, it eliminates a lot decisions that you need to make.

Do's and Do Not's:

• Shorten Your Rope - Do so by adding extra knots. Do Not CUT.
• Cleaning - Do so by using a disinfectant spray or wipe. Do Not use washer.
• Drying -  Do so by drying with a fan for 24 hours. Do Not use dryer or sun dry.
• Protection - Do store in rope bag or Slush Hook. Do Not put flow rope near zippers as it may get caught and pull strands of fibers.
• Removing Parts - Do not remove (or undo) handles. Tampering with the product design will void your Lifetime Guarantee.

"I want to start my jump rope/rope flow journey but I don't know where to start. Can you help me?"
-Yes! Rope recommendations and fittings are ALWAYS free. Simply send an email to info@slushropes.com with the subject: "Rope Recommendation" to receive a full fitting. Include as many details about yourself and your goals that you are comfortable sharing.

"What is rope flow?"
-Rope flow is a movement practice systemized to increase our body's mobility. In simpler terms, rope flow allows us to move our body better in 3d movement.

"Can you explain rope flow like I'm 5 years old?"

-Rope flow is like jump ropes but for your shoulders, arms, and brain! It is a really fun activity that most times will feel like play. When you learn to flow, you will feel very flexible and upbeat every time you use it! Be careful though! It's highly addictive! It keeps you young!

"Do you ship to my country?"

-Slushropes ships worldwide.

"How can I save on international shipping?"

-The best way to cut down the cost of international shipping is to get in touch with your local flowmies, friends, or family who would be interested in splitting an order with you! Most international customers purchase this way.

"Will there be a customs fee for my international order?"

-Each country has its own laws, rules, and jurisdictions. Slushropes.com is not responsible for any customs fee related to your order.

Click here

Slushropes is proud to provide YOU the biggest flow rope catalog on earth - offering a wide selection from colors, length, and size (thickness). It's the only place where you can SHOP ROPES, LIKE YOU SHOP CLOTHES!

1. Colors - The endless amount of colorful flow ropes you see does not stop here! Some ropes also have special features such as being UV Blacklight reactive, glow in the dark, reflective strips (when using flash recording), and more! Make sure to look out for these special features located on each product's "features" section.

2. Length - Gone are the days where all flow ropes are made in ONE length. If it's your future rope, then shouldn't it be made FOR YOU?

Slushrope's is excited to offer FREE IN HOUSE customization services tailored around YOU. All ropes customized in size are FINAL SALE and is a free service upon purchase. However, it may require an additional 5-8 business days for customization (as they are made to order). Don't worry, the best things in life are worth waiting for.

Rope Length Recommendations: 

• 7 FT - Flowmies who are in between 4'7 to 5'2 in height. 
• 7.5 FT - Flowmies who are in between 4'9 to 5'4 in height.
• 8 FT - This is the industry standard length, meaning most flow ropes made come in this length. Most people find this length to be the most comfortable choice as it is the most common.
• 8.5 FT - Flowmies who are in between 5'7 to 6' in height.
• 9 FT - Flowmies who are in between 5'9 and up in height.

Disclaimer: Some people prefer a flow rope that doesn't touch the ground, a rope that is extra long, while some shorten it to avoid knots.  The information above is simply a recommendation. Most people who utilize this free customization service are flowmies who already own a flow rope and know exactly the length they want.

Because this is final sale, Slushropes wants to ensure that you get all the questions you have answered before purchase! If you would like an in depth rope recommendation, please email info@slushropes.com .

3. Size - Size refers to the diameter of the rope, how thin or thick it is. 

The Size Line Up (thinnest to thickest)

A popular question from the community is: "Why don't you just put the diameter size of the rope instead of using proprietary names? (such as Starter Size, Standard Size, etc.)"

Answer: There are two major answers to this question. First is information retention. Being that Slushropes proudly serves customers worldwide, the standard measurement varies from one's geographical location. This means that some people are accustomed to the imperial system (inches and feet), while some are familiar with the metric system (centimeters and millimeters). Though Slushropes incorporates both systems, customer feedback has shown that the ease of retaining information is a lot easier when using the propriety size chart line up (names instead of numbers). Collectively, people around the world have an easier time remembering the size they're using through its name rather than a specific size number "1/2 inch" "12mm" etc. 

Secondly, this is also to avoid confusion. This part is a lot more technical and requires some understanding with how ropes are made. Here is an example: The "Cheddar Cheese" rope and the "Lychee" rope are both Starter Size. When compared side by side, the Lychee rope appears to be thicker. However, believe it or not, they are the same diameter size.

The diameter of a rope depends: (a) its construction and (b) the amount of material used. Ropes can be made "compact" while some can be braided loosely. With the example mentioned, the Cheddar Cheese (firmer rope) appears to be thinner than the Lychee rope (softer rope). The Lychee rope will appear thicker because it's less compact when braided.

If you feel that this is a lot of information to remember, we hear you. This is why Slushropes prefer its proprietary named size chart!

Starter Size - Recommended for ALL beginners. (12mm)

Standard Size - Industry Standard Diameter. (14mm)

Protohype Size - Slushrope's #1 and most loved size. (16mm)

Paradigm Size - A unique size that's designed to introduce you into getting into heavy flow ropes without a heavy flow rope. (19mm)

Primal Size - The beginning of heavy ropes. (25 mm)

Primal Plus Size - Heavier ropes. (30 mm)

Primal Push Size - INSANE heavy ropes (38 mm)

Slushropes is proud to be the first to bring the rope flow community the experience of customization. After all, it's for YOU. Not THEM.

In order to elevate your flow rope shopping and user experience, Slushropes provides this serve for free upon purchase.

Customization Service:

• Made for YOU, not THEM.
• This free-of-charge service is tailored for those who have a specific length in mind.
• Customization Service = Custom Lengths
• Lengths will only go in half feet increments. For example: "7 ft, 7.5 ft, 8 ft, etc."
• This is a free service. However, it may require an additional 5-8 business days to process your order. Don't worry, the best things in life are worth waiting for.
• Need it sooner? Rush services are available for an additional $10.
• All custom orders are final sale. Customers are highly encouraged to email info@slushropes.com first for a full rope fitting before purchase.